Point of contact and modes of contact by the number of contacts for each period and patient sex [N (%)]
| Before | During | |||
| Female | Male | Female | Male | |
| All | 176 446 (100) | 130 399 (100) | 222 976 (100) | 167 214 (100) |
| Contact type | ||||
| Physical * | 93 848 (53.19) | 74 511 (57.14) | 116 042 (52.04) | 90 042 (53.85) |
| 25 697 (14.56) | 17 462 (13.39) | 59 784 (26.81) | 41 916 (25.07) | |
| Phone | 56 901 (32.25) | 38 426 (29.47) | 47 150 (21.15) | 35 256 (21.08) |
| Point of contact | ||||
| GP | 62 876 (35.63) | 46 619 (35.75) | 47 536 (21.32) | 36 695 (21.94) |
| Staff | 113 570 (64.37) | 83 780 (64.25) | 175 440 (78.68) | 130 519 (78.06) |
*Included 122 online in during and all.
GP, general practice.