Table 4

The differences between attended appointments and daily available appointments after applying each overbooking approach expressed as a percentage of average daily available appointments stratified by clinics, based on 1000 iterations

Overbooking approachesDiabetic and endocrine
(n=73)
Surgery
(n=58)
Urology
(n=45)
Oncology
(n=48)
Gastroenterology
(n=24)
Paediatric
(n=137)
Obstetrics and gynaecology
(n=102)
Mean percentage (%) and distribution interval (2.5%–97.5% percentile)
5%20.5 (11.0, 31.5)19.0 (8.6, 31.0)24.4 (11.1, 37.8)10.4 (0.0, 20.8)20.8 (8.3, 41.7)16.1 (10.2, 23.4)12.7 (5.9, 20.6)
10%17.8 (8.2, 28.8)15.5 (5.2, 27.6)22.2 (8.9, 35.6)4.2 (−4.2, 14.6)20.8 (4.2, 41.7)11.7 (5.8, 19.0)7.8 (1.0, 15.7)
15%13.7 (4.1, 24.7)10.3 (0.0, 24.1)17.8 (4.4, 31.1)0.0 (−8.3, 10.4)12.5 (−4.2, 33.3)8.0 (1.5, 15.3)4.9 (−2.9, 12.7)
20%9.6 (0.0, 20.5)6.9 (−5.2, 20.7)13.3 (0.0, 26.7)−4.2 (−14.6, 6.3)12.5 (−8.3, 33.3)4.4 (−2.2, 11.7)0.0 (−6.9, 8.8)
25%6.8 (−2.7, 19.2)5.2 (−6.9, 17.2)11.1 (−2.3, 24.4)−8.3 (−18.8, 4.2)8.3 (−12.5, 29.2)0.0 (−6.6, 8.8)−4.9 (−12.7, 2.9)
30%2.7 (−8.2, 13.7)0.0 (−10.3, 13.8)6.7 (−8.9, 22.2)−12.5 (−22.9, 0.0)4.2 (−12.5, 25.0)−3.6 (−10.9, 4.4)−8.8 (−16.7, 0.0)
35%−1.4 (−13.7, 9.6)−3.4 (−15.5, 10.3)2.2 (−11.1, 17.8)−16.7 (−27.1,–6.3)0.0 (−16.7, 20.8)−8.0 (−15.3, 0.0)−12.7 (−20.6,–3.9)
40%−5.5 (−15.1, 6.8)−6.9 (−19.0, 6.9)0.0 (−15.6, 15.6)−20.8 (−31.3,–8.3)−4.2 (−25.0, 20.8)−12.4 (−19.7,–2.9)−16.7 (−25.5,–7.8)
Prediction model5.5 (−4.1, 17.8)5.2 (−5.2, 17.2)6.7 (−4.4, 22.2)2.1 (−6.3, 10.4)8.3 (−12.5, 25.0)3.6 (−2.2, 10.9)2.9 (−3.9, 10.8)
  • The difference is presented as a percentage to compare between clinics.

  • N, number of daily available appointments. For the prediction model, the mean predicted risk for each sample was calculated and used to sample the additional observations for each iteration.