Table 2

Summary of themes and subthemes for SU and HCP interviews

ThemesSubthemes SUsSubthemes HCPs
F2F barriersChallenging booking process
Lack of available appointments
Time constraints during appointments
F2F benefitsAbility to discuss health in personAbility to discuss health in person
DHC barriersLack of health discussions
Cannot add individual context to lifestyle question responses
Physical measures (mixed responses)
Cannot discuss results
DHC advice too general
Lack of health discussions
Accuracy of responses and measures
DHC follow-up
DHC benefitsEasy-to-use website
Convenience
Avoid GP clinic
Health ownership
Remote benefits (privacy, etc)
Awareness of health checks
Convenience
  • DHC, digital Health Check; F2F, face to face; HCP, healthcare professional; SU, service user.