Summary of themes and subthemes for SU and HCP interviews
| Themes | Subthemes SUs | Subthemes HCPs |
| F2F barriers | Challenging booking process Lack of available appointments | Time constraints during appointments |
| F2F benefits | Ability to discuss health in person | Ability to discuss health in person |
| DHC barriers | Lack of health discussions Cannot add individual context to lifestyle question responses Physical measures (mixed responses) Cannot discuss results DHC advice too general | Lack of health discussions Accuracy of responses and measures DHC follow-up |
| DHC benefits | Easy-to-use website Convenience Avoid GP clinic Health ownership Remote benefits (privacy, etc) | Awareness of health checks Convenience |
DHC, digital Health Check; F2F, face to face; HCP, healthcare professional; SU, service user.