Mean score of CBI subscale
| Subscale | Mean (SD) | Overall mean |
| Knowledge and skills | ||
| Knowing how to give shots, intravenous line | 4.8 (0.5) | |
| Being confident with the patient | 5.2 (0.72) | 4.8 (0.68) |
| Demonstrating professional knowledge and skill | 4.7 (1.02) | |
| Managing equipment skillfully | 4.6 (0.86) | |
| Treating patient information confidentially | 4.7 (0.29) | |
| Assurance of human presence | ||
| Returning to the patient voluntarily | 4.83 (0.67) | |
| Talking with the patient | 4.74 (0.52) | |
| Encouraging the patient to call if there are problems | 5.12 (0.67) | |
| Responding quickly to the patient’s calls | 4.94 (0.8) | 4.72 (0.59) |
| Helping to reduce the patient’s pain | 4.44 (0.45) | |
| Showing concern for the patient | 4.87 (0.66) | |
| Giving the patient’s treatments and medications on time | 4.36 (0.43) | |
| Relieving the patient’s symptoms | 4.52 (0.63) | |
| Respectful deference of others | ||
| Attentively listening to the patient | 4.01 (0.72) | |
| Treating the patient as an individual | 4.16 (0.9) | |
| Supporting the patient | 5.04 (0.33) | 4.5 (0.66) |
| Being empathetic or identifying with the patient | 4.3 (0.58) | |
| Allowing the patient to express feelings about his/her disease and treatment | 4.7 (0.86) | |
| Meeting the patient’s stated and unstated needs | 4.8 (0.49) | |
| Positive connectedness | ||
| Giving instructions or teaching the patient | 4.2 (0.81) | |
| Spending time with the patient | 4.43 (0.61) | 4.2 (0.68) |
| Helping the patient grow | 3.35 (0.46) | |
| Being patient or tireless with the patient | 4.48 (0.57) | |
| Including the patient in planning his/her care | 4.52 (0.59) | |
CBI, Caring Behaviours Inventory.