Combating misinformation: possible solutions and actions taken
| Possible solution | Actions taken |
| Increasing access to up-to-date information. | SCCT sponsored information sessions with expert speakers. Using social media to spread correct information. |
| Supporting people make sense of information: the nature of COVID-19, getting tested, self-isolating, how vaccines worked and about getting vaccinated. | Opportunities during sessions to discuss information and question experts. Invitations to hospital, primary care and public health experts to attend. |
| Upskilling workers and volunteers to provide information to local people. | Leaders cascading information. Feedback from workers and volunteers sharing what worked. |
| Translating into the languages of local communities. | Liaison with the City Council communications team and coproducing information. |
| Modifying technical vocabulary and using pictures or videos. | Coproducing resources. Making videos using local workers and leaders. |
SCCT, Sheffield Community Contract Tracers.