Table 4

Combating misinformation: possible solutions and actions taken

Possible solutionActions taken
Increasing access to up-to-date information.SCCT sponsored information sessions with expert speakers.
Using social media to spread correct information.
Supporting people make sense of information: the nature of COVID-19, getting tested, self-isolating, how vaccines worked and about getting vaccinated.Opportunities during sessions to discuss information and question experts.
Invitations to hospital, primary care and public health experts to attend.
Upskilling workers and volunteers to provide information to local people.Leaders cascading information.
Feedback from workers and volunteers sharing what worked.
Translating into the languages of local communities.Liaison with the City Council communications team and coproducing information.
Modifying technical vocabulary and using pictures or videos.Coproducing resources.
Making videos using local workers and leaders.
  • SCCT, Sheffield Community Contract Tracers.