Table 4

Modified patient satisfaction questionnaire

Item no.Item
1My therapists were good about explaining the reason for my physiotherapy
2The therapists were thorough in treating and examining me
3I had easy access to the therapists I needed regarding feedback on my physiotherapy
4My therapists treated me in a very friendly and courteous manner
5Those who provided my physiotherapy care always took their time when they treated me
6The therapists always acknowledged what I told them
7I had no doubts about the ability of the therapists who treated me
8The therapists who treated me had a genuine interest in me as a person
9The therapists who treated me gave me respect
10During my physiotherapy care I was allowed to say everything that I thought was important
11I was very satisfied with the physiotherapy care I received
  • NB: The patient rates their agreement with each statement on a 5-point Likert scale ranging from 1 (strongly agree) to 5 (strongly disagree).