Table 2

Benefits, challenges and barriers of telehealth technology in lung transplantation

Main themeSubthemeFor transplant team members/clinicians/healthcare providersPatients
BenefitsAccessibility
  • Providing 24-hour access to patient data

  • Direct communication with patients

  • Timely detection and action for specific conditions which require quick attention

  • Provides near real-time patient supervision

  • Real-time access to the transplant team

  • Preventing the unnecessary transfer

  • Reduction of waiting time for access to care

  • Reduced exposure to diseases

  • Timely detection and action for specific conditions which require quick attention

  • Reduces unnecessary visits

  • Possibility of direct communication with patients

Reducing costs and time
  • Better utilisation of medical resources such as equipment, medical staff and others

  • Saving transfer costs

  • Saving time for travelling and reporting abnormal symptoms

Shared decision-making and team collaboration
  • Simplifying the workflow

  • Increasing the participation of nurses

  • Ability to provide a standard of care

  • Less healthcare resource utilisation

  • Benefit from different opinions of experts

Barriers and challengesTechnology
  • Need high-speed internet

  • Familiarity with technology

  • Interoperability problems

  • Information confidentiality

  • Data transfer network problems

  • Data security problems

  • High cost of developing and programming

  • Technological hurdles

  • No access to computers or mobile phones

  • No secure internet connection

Human resources and health system problems
  • Resistance of healthcare providers to accepting and using telecardiology

  • Reimbursement

  • Concerns about patient mismanagement

  • Increase the workload of clinicians

  • Concerns about shared delivery of care with patients

  • The need for a full-time nurse to manage the system and communicate with patients

  • Resistance of patients to accepting and using telecardiology

  • Preference for a face-to-face visit