Table 1

List of the keywords and Medical Subject Headings used in the search strategy

Concept	Keywords	Medical Subject Headings
Parents	‘parent’; ‘mother’; ‘father’; ‘caregiver’; ‘care giver’; ‘famil’	‘parents’; ‘caregivers’; ‘family’; ‘mother’; ‘father’; ‘family satisfaction’; ‘parental satisfaction’
Neonatal	‘pediatrics’; ‘infant’; ‘newborn’; ‘perinat’; ‘neonate’; ‘preterm’; ‘premature’; ‘baby’; ‘babies’	‘pediatrics’; ‘infant, newborn’; ‘neonatal nursing’; ‘neonatology’; ‘intensive care, neonatal’
Healthcare professionals	‘healthcare professional’; ‘nurs’; ‘neonatal nurs*’	‘nurse’; ‘healthcare professional’; ‘neonatal nursing’
eHealth	‘social media’; ‘medical apps’; ‘eHealth’; ‘telemedicine’; ‘internet’; ‘mHealth’; ‘mobile health’; ‘information technology’; ‘web camera’; ‘webcam’; ‘teleneonatology’; ‘facetime’; ‘skype’; ‘smartphone’; ‘zoom’; ‘videoconference*’	‘telemedicine’; ‘medical informatics’; ‘internet’; ‘cell phone’; ‘mobile applications’
Barriers and facilitator	‘barrier’; ‘limit’; ‘difficult’; ‘restrict’; ‘constraint’; ‘facilitator’; ‘factor’; ‘promot’; ‘ease*’	‘barrier’; ‘facilitator’
Parental and healthcare professional’s outcomes	‘anxiet’; ‘stress’; ‘depress’; ‘pressure’; ‘workload*’	‘anxiety’; ‘stress’; ‘healthcare professionals, workload’