Table 2

Tools and frameworks for creating and engaging in risk communications through social media

Tool or frameworkDescription
The Rand Public Health Disaster Trust Scale Measurement toolHelps to identify communities where there is a low amount of trust; can indicate communities for targeted communications and inclusion in community partnership.35
The Crisis and Emergency Risk Communication (CERC) ToolkitPublished by the Centers for Disease Control and Prevention; includes 12 modules which outline elements of a crisis, as well as the message development and audience research required to create public health risk communication plans.36
The Theoretical Domains Framework (TDF)Focuses on implementation; preserves theory throughout the process of creating communication plans which targets specific health behaviour change.37
The Risk Communication on Social Media (RCSM) ModelCreated to help risk communicators in identifying factors that facilitate message passing in social networks in their specific context.38
The Social Media and Public Health Epidemic Response (SPHERE) ContinuumCharacterises the functions of social media across the epidemic-response continuum (ie, first level is labelled social media as contagion, which refers to misinformation that can contribute to harm in the same way the disease can).39
Health Communication at a GlanceA 12-step process for communicators to develop health communication initiatives; based on project management approach; includes sample worksheets and fillable documents.40