Table 6

Illustrative quotations from the qualitative interviews

Participant no and pseudonymQuotation (page and line numbers)
Training and support
 P16 Ann (moderately impaired upper limb)‘He went through everything. He went through all the games as well, which was good, so that helped. So, it just gives you confidence and reassurance in what you’re doing.’ (7, 266-268).
 P22 Bal (moderately impaired upper limb):‘If I didn’t understand or if the response wasn’t what I was expecting then I would refer to the detailed instructions to see if I could improve (5, 192-94). Very easy [to use] (…)The instructions were very clear (6, 229-237).(…)it’s always useful to fall back on if you, if you can’t cope.’ (6, 247-48).
 P19 Sam (moderately impaired upper limb):‘Like I was stuck on a game, so I used the quick start just to find out if I was doing something wrong.’ (13, 553-54).
 P28 Terry’s wife Fran‘I thought the quick start guide on that sheet was very helpful ‘cos I’d often look at that while we were setting you up, weren’t… didn’t I, Terry, and that was very helpful, but then we didn’t need it as time went on.’
Acceptability
 P1 Iris (moderately impaired upper limb)‘ I was trying to get to level 20(…)Yeah, I was getting into it(…)I enjoyed the game because every time… If you didn’t get to a, a certain point it will always say, ‘Re-try’ or ‘Re-play’ or ‘Start again’, and I like that (17, 777-94). And the message after was, was to tell you how many minutes you played for and ‘Congratulations, see you tomorrow, bye’, and that’s it, I like that.(…)It was like you had a friend talking to you.’ (21, 979-80).
 P6 Mark (mildly impaired upper limb):‘It was a little hard at first, right, because I used to be pressing it and pressing it but, er, anyth… anyway I got used to it like.’ (21, 956-57).
 P16 Ann (moderately impaired upper limb)‘I like the ones that I can, that I actually can achieve, yeah. It’s no good…. I don’t like ones that I know that I’m never gonna get to or never gonna do, I like ones that I can… Yeah, the easier ones for me that I can achieve relatively easy. Obviously it’s gotta push you a little bit but not too much.’ (14, 648-51)
 P22 Bal (moderately impaired upper limb)‘I have found it, er, quite entertaining but sometimes, because, er, there’s not much variety, it’s the same music, the same games, it’s a bit boring to do it every day.(…)If there was a bit more variety or slightly different games, or even the games you could adjust so that, er, it was, er, slightly different, then I think it might not be so boring.’ (15, 650-58).