Table 3

Overall family satisfaction score for all family members and for family members by patient outcome

Summary measuresAll family members (N=7017*)Family members of ICU survivors (N=6147*)Family members of ICU non-survivors (N=870)
Overall family satisfaction score
 Median (IQR)83.3 (70.4–93.0)82.7 (69.9–92.7)87.1 (74.4–94.8)
 Mean (SD)79.7 (16.7)79.3 (16.5)82.0 (17.5)
 (95% CI)(79.2 to 80.1)(78.9 to 79.8)(80.9 to 83.2)
Satisfaction with care domain score
 Median (IQR)87.5 (74.3–96.4)87.5 (73.6–96.4)88.1 (76.8–96.4)
 Mean (SD)83.1 (16.0)83.0 (15.9)83.8 (16.9)
 (95% CI)(82.7 to 83.4)(82.6 to 83.4)(82.7 to 84.9)
Satisfaction with information domain score
 Median (IQR)79.2 (66.7–95.8)79.2 (62.5–95.8)83.3 (70.8–100.0)
 Mean (SD)76.2 (22.0)75.7 (22.0)79.6 (22.9)
 (95% CI)(75.7 to 76.7)(75.1 to 76.2)(78.1 to 81.0)
Satisfaction with the decision-making process domain score
 Median (IQR)75.6 (59.3–93.1)75.0 (57.5–88.8)87.5 (68.8–100.0)
 Mean (SD)73.1 (22.3)72.1 (22.0)79.6 (22.9)
 (95% CI)(72.5 to 73.6)(71.6 to 72.7)(78.1 to 81.1)
  • *Two family members returned questionnaires but did not complete any of the 24 FS-ICU items—responses were not imputed for these family members.

  • FS-ICU, Family Satisfaction in the Intensive Care Unit; ICU, intensive care unit.