Table 2

Variables

	Variable name	Type	Coding	Source
1. Effectiveness and safety
1.1	% of recommended questions asked	Continuous	0–1	SP checklist
1.2	% of recommended exams performed	Continuous	0–1	SP checklist
1.3	Diagnosis quality	Ordinal	0: incorrect, 1: partially correct, 2: correct	SP checklist
1.4	Treatment quality	Ordinal	0: incorrect, 1: partially correct, 2: correct	SP checklist
2. Patient-centredness
2.1	Patient perception of patient-centredness	Continuous	0–1	PPPC
2.2	Choice of provider	Dichotomous	0: no, 1: yes	SP checklist
2.3	Ease of navigation in facility	Ordinal	0: difficult, 1: median, 2: easy	SP rating
3. Timeliness
3.1	Opening hours	Continuous	Hours	SP checklist
3.2	Wait time	Continuous	Minutes	SP checklist
3.3	Consultation time	Continuous	Minutes	SP checklist
4. Efficiency
4.1	Total cost	Continuous	Renminbi	SP checklist
4.2	Medication cost	Continuous	Renminbi	SP checklist
4.3	Laboratory/imaging cost	Continuous	Renminbi	SP checklist
5. Equity
5.1	To be analysed in a separate cross-over trial

PPPC, Patient Perception of Patient-Centeredness Rating Scale; SP, standardised patient.