Definition of Effective Practice and Organisation of Care (EPOC) subcategories
| EPOC subcategory | Definition |
| Educational materials | Distribution to individuals, or groups, of educational materials to support clinical care, that is, any intervention in which knowledge is distributed; for example, this may be facilitated by the internet, learning critical appraisal skills; skills for electronic retrieval of information, diagnostic formulation; question formulation |
| Educational meetings | Courses, workshops, conferences or other educational meetings |
| Educational outreach visits or academic detailing | Personal visits by a trained person to health workers in their own settings, to provide information with the aim of changing practice |
| Reminders | Manual or computerised interventions that prompt health workers to perform an action during a consultation with a patient, for example, computer decision support systems |
| Organisational culture | Strategies to change organisational culture |
| Continuous quality improvement | An iterative process to review and improve care that includes involvement of healthcare teams, analysis of a process or system, a structured process improvement method or problem-solving approach, and use of data analysis to assess changes |