Table 2

The number and percentage of the type of complaint reported in the study.

Type of complaint investigation*n (%)
General Medical Council873 (14.2%)
Serious untoward incident732 (11.9%)
Formal3096 (50.4%)
Informal1284 (20.9%)
Missing159 (2.6%)
Total6144 (100%)
  • *Doctors were asked to fill in the questionnaire based on the complaint/investigation that had most impact on them.